Shipping Policy

Dated: 01 Feb 2024

Gulf Money X-change & Travels ("we", "our", or "us") provides various services, including flight ticket bookings, visa assistance, currency exchange, and travel packages. Please review the following shipping policy regarding the delivery of our services:

Flight Tickets and Visa:
Upon successful booking of flight tickets or completion of visa processing, electronic tickets, visa documents, and related information will be sent to the email address provided during the booking or application process. Customers are responsible for ensuring the accuracy of the email address provided to receive the electronic tickets and visa documents. We are not liable for any delays or issues resulting from inaccurate email addresses.
Currency Exchange:
Currency exchange services are conducted in person at our office locations. Customers are required to visit our office with the necessary identification documents to complete currency exchange transactions. We do not provide shipping or delivery services for currency exchange transactions. Physical currency must be exchanged in person at our office.
Travel Packages (Umrah, Tour Packages):
For travel packages such as Umrah or tour packages, all relevant details including itinerary, tickets, passes, permits, and other documentation will be sent to the email address provided during the booking process. Customers are responsible for reviewing and confirming the details of their travel packages upon receipt of the email. Any discrepancies or concerns should be brought to our attention promptly.
Delivery Timeframes:
Electronic tickets, visa documents, and travel package details will be delivered to the customer's email address within the timeframe specified during the booking or application process. We make every effort to ensure timely delivery of electronic documents. However, delivery times may vary depending on factors such as processing times and availability.
Contact Us:
If you have any questions or concerns regarding our shipping policy or the delivery of our services, please contact us at: